| Plan | Reading history |
|---|---|
| Free | 30 days |
| Pro | 1 year |
| Enterprise | 7 years |
Changing plan does not delete anything immediately. For 90 days after a downgrade or a cancellation, your history is kept at the retention you had before — the exact date is shown on the Subscription panel in Settings. Only after it passes does anything beyond the new plan's limit begin ageing out. That window exists because a downgrade can be a mis-click, and a cancellation can be a card that expired while somebody was away; neither should cost a compliance record.
A payment problem never shortens retention at all. An account in grace or frozen for non-payment keeps the plan it was on, so nothing ages out early over an outstanding invoice.
Exporting periodically is a reasonable belt-and-braces habit on the shorter plans.
Read next: Exporting your data →