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Account & plans

Plans and what each one includes

Every subscription starts with a 30-day free trial of Pro. Pro for an operator with up to 25 sites, Enterprise for an organization with a team — cellular data included on both.

It is one product on every plan. Plans switch features on and set limits — they are never a different application, and nothing you configure on a smaller plan is discarded when you grow.

PlanForSitesNotable
Free trialEvery new subscriptionPro's limits30 days of Pro in full. A card is taken at checkout and billing starts automatically when the trial ends unless you cancel first
ProA growing operatorup to 253 cellular sensors included per location with data included, SMS, digests, spreadsheet import, a year of history, CSV export, forecast, branding
EnterpriseAn organization with a teamunlimited, from 25Roles, territories, coverage, OSHA reports, activity log, 7 years of history, 15-minute cellular hand-over available
There is no free plan; there is a free trial. Every first subscription starts with 30 days of Pro in full, with a card taken at checkout. When the trial ends the subscription converts on its own, so a customer who does nothing keeps monitoring rather than losing it on day 31 — and the Billing page names the exact date. Cancel before that date and billing never starts.

Two limits are worth knowing before you plan a rollout. The number of sites is a hard limit, so Pro will refuse the 26th rather than quietly billing for it; Enterprise starts at 25 and has no ceiling. Cellular data is included on every plan for as long as a unit is on an active subscription — there is no per-unit data charge and nothing to top up.

Sensors beyond the three included at a site are not refused — they become a small add-on line instead. Turning away a safety sensor because of a quota would be the wrong failure.

The organization features — roles, territories, escalation between people, temporary coverage — need more than one person to mean anything, which is why they arrive with the plans that have teams. Small deployments stay first-class rather than being a cut-down mode.

In the dashboard: Billing — Your plan, what it costs line by line, and how to change it.

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