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Devices

How a new unit gets onto the dashboard

Cellular units add themselves: once your fleet is mapped, a unit appears after its first report, waiting for a store. The Add a unit form remains only for legacy Wi-Fi sensors.

You do not create a cellular unit by hand. It arrives provisioned to your organization, reports in on its own the first time it has power and signal, and lands on the dashboard marked as awaiting a store. Nothing is typed, scanned or paired.

Read next: Fleet overview: cellular units and fleets →

Assigning it to a store is what makes it a monitored unit rather than just a device that reports numbers. Until then it records but alerts nobody.

Read next: Assigning a unit to a store →

Name the unit for where it physically sits — "Kitchen, above the fryer", not "Sensor 3". That name goes into every alert message about it, and at 2pm on a hot Saturday the difference between those two names is whether someone knows where to walk. Assigning a unit that still carries its arrival name renames it to the store automatically; rename it on its own page if you want something more specific.

The Add a unit form still exists for the older Wi-Fi sensors: it creates the unit record and issues the pairing code that model needs. A cellular unit never needs it — it enrols itself, so adding one by hand would only create a second record for hardware that is about to appear on its own.
Read next: What counts as monitored →

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