HeatAlert text messages

HeatAlert is a workplace heat-safety monitoring service. Employers install sensors where people work — commercial kitchens, warehouses, production floors — and we text the people responsible for those sites when the heat reaches a level that needs attention.

Who receives these messages

Only people whose employer monitors heat at a site they are responsible for: a store or shift manager, a district manager, a safety lead. Nobody is added from a purchased list, and we do not send messages to the general public.

How consent works (opt-in). A number reaches this service one of two ways. Either the person opted in themselves — signed in to their own account and entered their mobile beside the full disclosure, or confirmed it from a link we sent them — or their employer provided it as the contact for a site and recorded that the person had been informed. In both cases we keep a record of who consented, how, and when. Consent is not a condition of any purchase.

What the messages say

The name of the site, the temperature or heat index reading, and the severity level. Some include a link to confirm you have seen it, so the site's records show somebody responded. That is the whole content — there is no marketing, no promotion, and no third-party message of any kind on this service.

The first message to a new number also identifies the employer and tells you how to stop them.

How often

Message frequency varies — it depends entirely on conditions. A cool week produces none. A heatwave may produce several in a day for an affected site. There is no schedule and no recurring send.

We cap it: no more than five messages to one person in any thirty-minute period. Anything beyond that is combined into a single summary instead, so a site with a genuine problem cannot flood somebody's phone.

How to stop them

Reply STOP to any message. That stops them immediately and permanently, and it works whoever sent the message. Reply START if you later want them back — only you can do that, and your employer cannot re-enable it for you.

Reply HELP for help. You can also ask whoever manages heat monitoring at your site to remove your number.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Your number

Used for these alerts and nothing else. Never sold, never rented, and never used for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent records are not shared with anyone outside the messaging providers that deliver the alert on our behalf.

Getting help

Email support@heatalert.com. If you are receiving alerts for a site you no longer work at, tell us and we will remove your number — you do not need to go through your employer.

See also our privacy policy and terms.